Who We Are

InHouse Digital is a digital marketing and AI automation agency based in Limerick, Ireland. Our website address is https://www.inhousedigital.ie. We can be contacted at info@inhousedigital.ie.

We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR), the Data Protection Acts 1988–2018, and all applicable Irish and EU data protection legislation.

What Data We Collect

We collect personal data in the following ways:

Contact and enquiry forms: name, email address, phone number, business name, website URL, and any details you provide in your message.
Book a call: name, email, phone number and appointment preferences.
Website analytics: anonymised usage data including pages visited, browser type, device type, and referral source (via Google Analytics or similar).
Cookies: see our Cookies section below.

We do not collect sensitive categories of personal data (health, financial, political, etc.) through our website.

How We Use Your Data

We use your data for the following purposes:

To respond to your enquiry or service request.
To schedule and confirm calls or consultations.
To send you information about our services where you have consented to receive it.
To improve our website and services based on anonymised usage data.
To comply with legal obligations.

Our lawful basis for processing your data is legitimate interests (responding to your request) and, where applicable, consent (marketing communications).

Data Retention

We retain enquiry and contact data for up to 2 years from the date of last contact. Analytics data is retained for up to 14 months. You may request deletion at any time.

Who We Share Data With

We do not sell your personal data. We may share it with trusted third-party tools we use to operate our business, including:

Google (Analytics, Workspace, Calendar)
Calendly or similar booking tools
CRM and automation platforms (e.g. GoHighLevel, HubSpot)
Email delivery services

All third-party processors are GDPR-compliant and operate under appropriate data processing agreements.

Your Rights

Under GDPR you have the right to:

Access the personal data we hold about you.
Rectify inaccurate data.
Erase your data ("right to be forgotten").
Restrict processing of your data.
Object to processing based on legitimate interests.
Data portability: receive your data in a machine-readable format.
Withdraw consent at any time where consent was the lawful basis.

To exercise any of these rights, email us at info@inhousedigital.ie. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission (Ireland).

Cookies

Our website uses cookies to improve your experience and analyse traffic. These include:

Strictly necessary cookies: required for the website to function.
Analytics cookies: anonymised data on how visitors use our site (e.g. Google Analytics).

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. However, no internet transmission is 100% secure.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@inhousedigital.ie
Phone: +353 85 116 5503
Address: Limerick, Ireland